Non-verbal communications, or NVCs, are vitally important when you’re at a job interview. Here’s how to get them right.
“Hi” (grasps hand firmly having first wiped off nervous perspiration from palm)
If it’s true that people make their decision within the first few seconds of meeting you, then the moment you’re met, the game’s afoot. So, how you’re sitting/standing when they first meet you is important. No lounging about, no raiding the coffee machine (or the biscuits – crumbs are so unattractive), try not to be in the loo so the employer’s kept waiting. And smile, raise your eyebrows, show an open face of pleasure.
“Clothes maketh the man”
Remember, clothes and jewellery are NVCs. Just because the employees already there dress casually isn’t a licence for you to do the same. Hair across the face obscures features that communicate but tie it back severely and you’ll scare them – like Cruella de Vil.
Ladies, keep legs crossed, be aware of how much of what is showing. Both genders need to be aware of what the legs are doing. Straight out in front: you’re invading their territory. Wide open (men only!): you’re setting up a challenge. Demurely together or crossed at the knees is safest, so long as your socks are up to the challenge. Think John Snow, Channel 4 News.
Arms and legs crossed is defensive, try and relax without being too confident. Unfold your arms so you can talk with your hands. As you relax your body unfolds. Don’t unfold too much, it says “‘I’m in here” – that decision is theirs.
When somebody likes or wants to please you, they mirror your actions. You may find yourself ‘body-copying’ the interviewer. If they start copying you things are going well!
Eyes, the window to the soul
Nodding seems like a good idea yet is often a sign that actually you’re not listening but just want to get your own ideas on the table. Lean forward a little, cock your head to one side to show you’re listening, pause before you respond. Be aware that your face gives away many clues, but, while watching the face we take in the whole body and NVC ‘leakage’ – where the body tells the employers if the words match the brain’s thoughts. Eye contact can be threatening, but looking at the genitals of the interviewer is definitely not a good idea! This behaviour is instinctive in all of us but it needs to be kept in check. You’re trying to get paid not…
“Smile when your heart is aching, smile even though it’s breaking…”
By the time you leave it won’t all be a done deal; they’ll be considering others so leave them with a smile and a nod. Shake hands only if they offer first as this can be a sign of command or fear and you want neither impression to stay with them. And always say thank you with a smile even if you think you’ve blown it because pleasant people are pleasant to work with and that last impression may swing it.
What do you think the importance of body language is when looking for a job? Let us know in the comments below.
Photo: Maria Moreno / Flickr
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